Feedback and Performance
Give better feedback, run effective performance reviews, and address underperformance with clarity and empathy.
FeedbackLeadershipHow to Ask for Feedback as a Manager
Most managers are good at giving feedback but terrible at asking for it. Here is how to build the habit and get honest, useful input from your team.
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People developmentDifficult conversationsHow to Handle a Promotion Disappointment
When a team member is passed over for promotion, the conversation you have next is critical. Here is how to deliver the news honestly, hold the relationship, and build a credible path forward.
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Difficult conversationsTeam managementHow to Run an Exit Interview
Exit interviews reveal why people leave and what your team needs. Here is how to prepare well, ask the right questions, and turn feedback into change.
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Performance reviewsFeedbackHow to Have a Pay Review Conversation With Your Team Member
Pay review conversations are among the most loaded a manager will have. Here is how to prepare well, set expectations honestly, and deliver the outcome in a way that preserves trust.
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SurveysFeedbackHow to Run a Team Health Check
A team health check surfaces issues before they become problems. Here is how to run one well, choose the right format, and act on what you find.
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Performance reviewsDifficult conversationsWhat to Do When a Performance Review Goes Off Track
Reviews can derail when feedback lands badly, the person disagrees strongly, or emotions take over. Here is how to recover the conversation and end well.
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Performance reviewsPerformanceUsing Data to Make Performance Reviews Fair
Memory plays tricks. Recency bias, halo effects, and gut feel can quietly skew a review. Here is how to use evidence to keep reviews honest and equitable.
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FeedbackPerformanceHow to Give Constructive Feedback That Lands
Vague feedback wastes time and rarely changes behaviour. Here is how to deliver constructive feedback that is specific, kind, and lands well.
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Performance reviewsOnboarding30-60-90 Day Reviews for New Hires
The first 90 days set the trajectory of every hire. Here is how to run light-touch reviews at 30, 60, and 90 days that catch problems early and build confidence.
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Performance reviewsPerformanceHow to Run a Probation Review
Probation reviews decide whether someone stays or goes. Here is how to make the call fairly, document it well, and have an honest conversation either way.
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Performance reviewsPerformanceAnnual Performance Reviews Without the Dread
Annual reviews feel heavy because most managers leave them until the last week. Here is how to make them honest, useful, and dread-free.
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RedundancyDifficult conversationsHow to Have a Redundancy Conversation
Redundancy conversations are among the hardest things a manager will ever do. Here is how to prepare, deliver the message with dignity, and support.
7 min readRead- Performance reviewsPerformance
A Quarterly Performance Review Prep Checklist
Quarterly reviews go wrong when you start prep the night before. Use this checklist to walk in with evidence, structure, and a plan for next quarter.
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Wellbeing and cultureLeadershipHow to Support a Team Member Through Personal Difficulties
The line between caring and prying is thin. Practical adjustments, knowing when to involve HR, and checking in without being intrusive.
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People developmentCareer developmentHow to Create a Development Plan for Your Team
Development plans that sit in a drawer help nobody. Here is how to create practical, motivating plans that connect individual growth to real work.
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Difficult conversationsTeam managementHow to Handle a Team Member Who Wants to Leave
When someone tells you they want to leave, your response in that moment shapes everything. Here is how to have the conversation and plan the transition.
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PerformanceDifficult conversationsHow to Handle a Toxic Team Member
One person can drag down an entire team. Ignoring the problem is not neutral - it is choosing the toxic person over everyone else.
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LeadershipTeam managementHow to Manage Someone Older or More Experienced Than You
Managing someone with more experience than you is common and uncomfortable. Here is how to earn respect and lead well.
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Difficult conversationsTeam managementHow to Deal With a Disengaged Team Member
Spot the signs of disengagement early and have the right conversation before it becomes a performance issue.
7 min readRead- FeedbackSurveys
How to Run a 360 Feedback Cycle
A 360 feedback cycle gives people a rounded view of how they are perceived. Here is how to design the right questions, collect honest feedback, and.
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People developmentCareer developmentHow to Develop Your Team Members
Development is the thing managers know they should prioritise but consistently deprioritise. A simple cadence and a few good questions keep growth on the agenda.
7 min readRead- PerformancePerformance reviews
How to Prepare for a Performance Review
A good performance review starts long before the meeting. Here is how to gather evidence, structure your thinking, and have a conversation that actually.
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RecognitionFeedbackHow to Give Recognition That Actually Lands
Generic praise does nothing. Specific, timely recognition builds motivation and trust. Here is how to make your recognition count.
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PerformancePerformance reviewsHow to Handle Underperformance as a Manager
Underperformance rarely fixes itself. Ignoring it is unfair to the person and the rest of the team. Address it early with clarity, structure, and consistent follow-up.
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SurveysFeedbackSmarter Surveys with Conditional Questions
Most survey tools hide conditional logic behind complexity or charge extra for it. Branching, follow-ups, and skip rules should be free and obvious from day one.
5 min readRead- FeedbackLeadership
How to Have Difficult Conversations at Work
Difficult conversations do not get easier by putting them off. Here is how to approach them with honesty and empathy so the outcome is better for everyone.
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SurveysFeedback20 Employee Survey Questions for Honest Feedback
The right survey questions give you real signal about how your team is feeling. Here are 20 questions that prompt honest, actionable responses.
5 min readRead- SurveysFeedback
Why Holding Surveys Matters
Not everyone speaks up in meetings. A short survey gives everyone a slot - in their own time, often anonymously.
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