You can change your plan at any time from your Profile page. Whether you want to switch billing frequency or move between Free and Pro, the process is straightforward.
Switching from Monthly to Annual
If you are on the monthly Pro plan and want to switch to annual billing for the discounted rate:
The switch takes effect immediately, and your next billing date will be one year from the switch date.
Switching from Annual to Monthly
If you want to move from annual to monthly billing, the change takes effect at the end of your current annual period. You will continue to have Pro access for the remainder of the year you have already paid for, and monthly billing begins after that.
Downgrading from Pro to Free
If you decide Pro is not for you, you can downgrade to the free plan:
What Happens to Pro Features When You Downgrade
When your account moves to the free plan:
- AI features become unavailable. Existing AI-generated summaries remain visible but cannot be refreshed.
- Google Calendar sync is disconnected. Your management data (catchups, meetings) is not affected, but calendar events will no longer appear.
- Advanced themes revert to the default theme.
- MCP Connector access is removed.
All of your core data - catchups, actions, meetings, targets, surveys, retrospectives, journeys, and key themes - remains fully accessible on the free plan. Nothing is deleted.
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