Pro
Google Calendar sync is a Pro feature. You need an active Pro subscription to connect and sync your calendar.
If your Google Calendar events are not appearing in Manager Toolkit, work through the following steps to identify and fix the issue.
Troubleshooting Steps
Check your connection status. Go to your Profile page and look under the Tools section. Your Google Calendar connection status should show as connected. If it shows as disconnected, you will need to re-authorise.
Re-authorise Google Calendar. If the connection has expired or been revoked, click the Connect Google Calendar button to go through the authorisation flow again. This refreshes the access token and re-establishes the connection.
Confirm you are on the Pro plan. Google Calendar sync requires an active Pro subscription. If your trial has ended or you have downgraded, the sync will stop working. Check your subscription status on the Profile page.
Check the correct Google account. If you have multiple Google accounts, make sure you authorised the one that contains your work calendar. You can disconnect and reconnect using a different account if needed.
Allow time for sync. After connecting or re-authorising, it may take a moment for events to appear. Refresh the Calendar page after a short wait.
Common Causes
- Expired authorisation - Google access tokens can expire, especially if you changed your Google password or revoked app permissions in your Google account settings.
- Organisational restrictions - Some company Google Workspace configurations restrict which third-party apps can access calendar data. Check with your IT team if you suspect this.
- Calendar visibility - Events on calendars you have not granted access to will not appear. Ensure the calendars you want to see are included in the sync.
If you recently changed your Google password, your Manager Toolkit connection will need re-authorising. This is a security measure to ensure only you can access your calendar data.
Still Not Working?
If events still do not appear after trying the above steps, please contact our support team with details about when the issue started and any error messages you see.
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