Setting a target is only the beginning. Regular progress tracking is what turns a goal into an achievement. This guide covers how to keep targets up to date and use progress data effectively.
Status Updates
Each target has a status that reflects its current state:
Not Started
In Progress
At Risk
Complete
Update the status as circumstances change. Moving a target from "not started" to "in progress" signals that work has begun. Flagging a target as "at risk" early gives you time to intervene before the due date passes.
Adding Comments
You can add comments to a target to record updates, notes, or context. Comments create a timeline of progress that is invaluable during performance reviews and development conversations.
Good comments include:
- Progress milestones ("Completed the first draft of the training materials")
- Blockers ("Waiting on access to the staging environment")
- Changes in approach ("Decided to focus on the top three clients rather than all ten")
- Check-in notes ("Discussed progress in this week's catchup, on track for completion")
Using Targets in Catchups
Active targets are natural conversation starters during one-to-one catchups. Before meeting with a team member, review their open targets to see what is in progress, what might be at risk, and what has been completed since your last conversation.
This ensures your catchups are focused and productive rather than generic. It also shows your team member that you are paying attention to their development.
Reviewing Progress Over Time
The targets view shows all active and completed targets, which you can filter by team member or status. Reviewing completed targets periodically helps you recognise achievement and provides evidence for performance reviews.
If a target has been "in progress" for a long time without updates, it may need attention. Either the target is too large and should be broken into smaller goals, or progress has stalled and needs discussion.
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