Every action in Manager Toolkit has a priority level: Urgent, Normal, or Low. Using these consistently helps you stay focused on what matters most and prevents important tasks from getting buried.
Priority Levels Explained
Urgent
Normal
Low
When to Use Urgent
Reserve Urgent for actions that genuinely cannot wait. Good examples include:
- A team member raised a serious concern that needs addressing before your next catchup
- A deadline is within the next two days and the work is not complete
- Something is blocking another person's progress and they cannot move forward without it
When to Use Normal
Normal is the right choice for most actions. These are things that need to happen but have a reasonable timeframe - typically within the next week or two. Examples include:
- Following up on a topic discussed in a catchup
- Reviewing someone's work before a target deadline
- Preparing materials for an upcoming meeting or review
Normal priority actions appear on your dashboard in standard order, below any Urgent items.
When to Use Low
Low priority is for actions you want to track but that have no pressing deadline. These might include:
- Ideas to explore when time permits
- Long-term improvements that are not time-sensitive
- Research or learning tasks that can be picked up between higher-priority work
How Priority Affects Your Dashboard
Your dashboard orders actions by priority, with Urgent items at the top. This means the first things you see each morning are the tasks that need immediate attention. Normal actions follow, and Low priority items appear last.
This ordering also applies when filtering actions by team or viewing the actions widget on your dashboard.
Review Priorities Weekly
Priorities change as circumstances evolve. What was Low priority last week might become Urgent this week due to a deadline shift or new information. Build a habit of reviewing your action priorities at the start of each week.
This weekly review takes just a few minutes and keeps your action list honest and useful.
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